The General Department of Crisis and Disaster Management and Risk Reduction

The Unified National Network for Emergency Services and Public Safety

The network aims to support the state’s sustainable development plans, achieve Egypt Vision 2030 and preserve private and public properties as well as citizens’ souls, through a unified and fully secured network that is considered to be the backbone of communications and systems of government authorities. The network also seeks to improve the quality of relief and emergency services by ensuring speedy response to the incident, as well as cooperation and cooperation among all relevant authorities and providing accurate and timely data.

Main Components of the Emergency and Public Safety System:

Network Infrastructure:

It consists of equipment, main central, and mobile stations to expand coverage and speed data transmission through the establishment of new communication towers, next to the ones already established by state authorities, to rationalize financial costs, while working on harnessing clean energy in the electrical feeding of the sites.

A fiber-optic network was relied on as the main link to the National Network sites across the state, with a total length of 31,300 km. This is in addition to the development of (OTN) technology as a messaging system that provides high-capacity data transmission capacities/speeds, established at a total cost of one billion dollars.

All civil mobile sites/networks and the National Network in the New Administrative Capital were connected with fiber-optic cables to the “Front Haul” system to rationalize the used land areas and the financial cost.

Unified Control Centers:

Fixed control centers:

The implementation of an integrated main control center for emergency services and public safety in the New Administrative Capital has been completed, with a target of 27 control centers in the governorates

Mobile control centers:

The implementation and operation of the main mobile control center has been completed, and 32 mobile control centers are targeted in the governorates, in addition to field work devices.

Digital Platform for Portable Applications:

The network integrates with the systems and applications used in government entities. It also provides them with a modern digital platform and terminals for easy follow-up and management of field work.

Services Provided to Government Entities:

Ministry of Interior

This includes equipping the ministry’s field elements with systems and terminals, in addition fully preparing security police elements in Sharm El-Sheikh ahead of the Climate Conference activities.

Ministry of Health and Population

Implementing the applications of the following authorities; ambulance, critical and urgent care and healthcare through integration among those different bodies in the ministry to ensure the quality of the medical service provided to citizens.

Ministry of Justice

Facilitate real estate registration procedures and financial disclosure statements.

Ministry of Transportation

Providing a wireless communication network for the monorail project, in addition to implementing the experiment of smart ports using the fifth generation technology through the network.

Ministry of Electricity and Renewable Energy

Providing terminals for the nuclear power plant and distribution companies (Canal – Upper Egypt), in addition to agreeing on the implementation of smart services for the ministry.

Ministry of Petroleum and Mineral Resources

Upgrading the operations rooms of some of the ministry’s companies, providing terminals, and securing pipelines using modern systems.

System for Receiving Unified Emergency Calls:

-Adopting one of the global models to receive emergency calls under a unified number, while keeping the current emergency numbers (ambulance, civil protection, rescue, etc.) until merged into a single number.

-Building an integrated system for receiving emergency reports that accommodates all citizens/visitors.

-Automatically locating the caller using the emergency services number.

– Providing multiple foreign languages to meet tourism requirements.

– Establishing centers to receive calls across the country.

– Receiving emergency calls.

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